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APIs, For Customer Support, Instagram, News

How to simplify customer service with Messenger API for Instagram

Companies will soon get access to the Messenger API for Instagram. But what does this mean for your business? And […]

01/06/2021,
1 min read

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APIs, Chatbots, Digital Transformation, WhatsApp

WhatsApp for companies: Business version or Business API?

WhatsApp Business and WhatsApp Business API (Enterprise level) are the official ways for companies to use the world’s most used […]

24/03/2021,
1 min read

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Artificial Intelligence, Chatbots, Digital Transformation

All about Artificial Inteligence: impacts and opportunities

You don’t need to understand everything about artificial intelligence (AI) to agree that it’s no longer science-fiction but a part […]

24/03/2021,
1 min read

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Artificial Intelligence, Chatbots, Digital Transformation

Humanised chatbot: tips to give personality to your bot

A humanised chatbot uses artificial intelligence to optimize the communication between companies and customers, besides establishing a friendly relationship between […]

24/03/2021,
1 min read

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Digital Transformation, For Customer Support, For Marketing, For Sales

Customer Experience: the guide to customer satisfaction in e-commerce

Customer experience is in the spotlight and a lot of people have been talking about it. But what really is […]

24/03/2021,
1 min read

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Digital Transformation, For Customer Support, For Marketing, For Sales

Relationship with the client: everything about it (and a little more)!

The relationship with the client is key for companies, especially nowadays, when consumers are more informed and demanding. When brands […]

24/03/2021,
1 min read

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How to simplify customer service with Messenger API for Instagram

WhatsApp for companies: Business version or Business API?

All about Artificial Inteligence: impacts and opportunities

Humanised chatbot: tips to give personality to your bot

Customer Experience: the guide to customer satisfaction in e-commerce

Relationship with the client: everything about it (and a little more)!

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