News: Now companies can simplify communication with your customers through the Messenger API for Instagram. Find out more!

  • SMS
  • WhatsApp
  • Conversational AI
About
Blog
Contact
Login
  • EN
  • ES
  • PT
    • SMS
    • WhatsApp
    • Conversational AI
  • About
  • Blog
  • Contact
  • Login
    • EN
    • ES
    • PT

Smart chatbots: The easy way to get started

Connect with thousands of customers 24/7!

Schedule a demo
Hero image for Conversational AI

How it works

Use our pre-configured chatbot templates for a hassle-free implementation, whatever your industry

  • mobile

    Hi! I need some help!

    Hello, I'm Loja S.'s smart bot! How can I help you?

    I bought a pair of shoes but they didn't fit so I need to exchange them. What should I do?

    That's easy! Please follow this link to read our exchange policy: https://lojas.com/trocas

    Thanks!

    :) Don't hesitate to reach out again if I can help with anything else!

    Customer support, leads acquisition, training for new products or services and satisfaction surveys.

  • mobile

    Hi! I saw the new collection on your website! I'd like to buy shoes!

    The spring summer collection looks beautiful, right?! <3 What kind of shoes are you looking for? Casual or training shoes?

    Casual, please!

    These ones are beautiful. Follow this link to see all the shoes from this collection: https:// lojas.com/shoes/red

    Send a gift card, find your store, follow up on orders and check delivery status.

  • mobile

    Good Morning! I didn't receive my December invoice! Can you help?

    Hi! I'm Banco Sucesso's smart bot!
    Please give me your personal ID and the last four digits of your credit card.

    My ID number is 377.888.999-00 and the last digits are: 2222

    Just a moment, please!

    Ana, here's your December invoice (PDF)

    Answer frequently asked questions, send invoices, and balance reports.

  • mobile

    Hi! I am the virtual assistant of the Health Clinic.
    You have an appointment scheduled with Dr. Marcia tomorrow, 24/02 at 14:00. Can you confirm it?

    Yes, I'll be there!

    Excellent! Appointment confirmed.
    Here is our address: Av. Brasil, 1199, São Paulo - SP

    Confirm or reschedule appointments.

  • mobile

    Hi! I'm Beto, your virtual assistant at Store S.! I’ve noticed that you left two items in your cart. Would you like to complete your purchase?

    No, not yet please.

    Ok! When you are ready to check out, please use this coupon: SHOPS15 for 15% OFF your order! You'll find the coupon here: https://lojas.com/carrinho/cupom

    Recover abandoned carts, recommend products from your catalog, check your customers' consent and conduct reengagement surveys.

mobile

Hi! I need some help!

Hello, I'm Loja S.'s smart bot! How can I help you?

I bought a pair of shoes but they didn't fit so I need to exchange them. What should I do?

That's easy! Please follow this link to read our exchange policy: https://lojas.com/trocas

Thanks!

:) Don't hesitate to reach out again if I can help with anything else!

Hi! I saw the new collection on your website! I'd like to buy shoes!

The spring summer collection looks beautiful, right?! <3 What kind of shoes are you looking for? Casual or training shoes?

Casual, please!

These ones are beautiful. Follow this link to see all the shoes from this collection: https:// lojas.com/shoes/red

Good Morning! I didn't receive my December invoice! Can you help?

Hi! I'm Banco Sucesso's smart bot!
Please give me your personal ID and the last four digits of your credit card.

My ID number is 377.888.999-00 and the last digits are: 2222

Just a moment, please!

Ana, here's your December invoice (PDF)

Hi! I am the virtual assistant of the Health Clinic.
You have an appointment scheduled with Dr. Marcia tomorrow, 24/02 at 14:00. Can you confirm it?

Yes, I'll be there!

Excellent! Appointment confirmed.
Here is our address: Av. Brasil, 1199, São Paulo - SP

Hi! I'm Beto, your virtual assistant at Store S.! I’ve noticed that you left two items in your cart. Would you like to complete your purchase?

No, not yet please.

Ok! When you are ready to check out, please use this coupon: SHOPS15 for 15% OFF your order! You'll find the coupon here: https://lojas.com/carrinho/cupom

Use your chatbot to engage with customers and answer anyone within seconds!

A single platform to create, customize, monitor and enhance your communication with chatbots and AI.

ilustração sacola

Optimize your service

Automate problem solving and answer frequently asked questions 24/7!

ilustração de prédios

Complement your marketing team

Interact with new customers on your website and other channels in more than 100 different languages.

ilustração de usuário

Empower your sales team

Present your portfolio in a simple way, qualify leads automatically and streamline service to new customers!

How it works

Explore the possibilities of conversational AI and enhance conversations with your customers.

Smart chatbots help you scale, simplify and automate customer interactions, making them effective and engaging.

Choose your language

Set up your chatbot in one language and instantly start serving customers in more than 100 different languages.

Pick your channels and formats

Communicate by voice or text, with images, videos, or pdf documents in apps such as WhatsApp, Messenger, RCS and more!

Easy to set up

Your business team can build and update flows without the help of a developer. Start creating chatbots without any IT skills!

Data Analysis and Dashboards

Monitor the service quality and insights to continuously improve interactions!

Chatbots helped us increase our customer satisfaction rate to 94.5%. The integration with iFood's internal platforms allowed us to have the bot handle the tickets opened by couriers within our CRM platform.

Logo Ifood
ifood, Food delivery in Latin America

Platform

One single platform - Easy to use and implement

  1. Create

    Open the pre-configured template and customize the interactions.

  2. Test

    Run tests to analyze the customer experience and make the necessary adjustments.

  3. Publish

    Connect the chatbot with your customers' preferred channels.

  4. Promote and optimize

    Promote this new official channel available to your customers 24/7 and monitor the results on the platform.

Schedule a demo
ilustração de notebook

Our products

Reach every mobile on the planet

  • ilustração de mensagem

    SMS

    Imagine reaching every mobile phone on the planet via a single connection. Actually, don’t just imagine it – do it! With our powerful API and super network of direct operators, it’s easy.

  • ilustração de WhatsApp

    WhatsApp

    Talk to your customers on their own home turf, build trust, and enrich the customer journey - using the most successful messaging app in Latin America.

Contact us

Our team is available to answer any questions you might have. Don’t hesitate to reach out!

Contact us handset illustration

Follow us

Linkedin Facebook Instagram

Pages

About Contact Blog Careers

Legal

Privacy Statement Cookies Statement Reporting Channel Legal & Compliance

You are visiting Sinch Latin America

Visit our Global Site

© 2022 Sinch. All Rights Reserved