How it's used
Create engaging, programmable 2-way conversations
Letting customers schedule appointments via WhatsApp, as well as confirm upcoming visits, saves you money by cutting no-shows. Win-win!
WhatsApp messages can help reduce cart abandonment rates by up to 35%. A quick message about that uncompleted purchase can make a big difference to your bottom line.
Improve the customer experience with delivery notifications, and customers will thank you. And that will boost loyalty and reduce churn!
Want to increase customer satisfaction? Let customers initiate conversations with you and respond automatically with rich content.
2 billion people use WhatsApp. Give them the user experience they want
WhatsApp is one of the largest communication platforms in Latin America - and the world.
Rich two-way chats
Use pictures, audio, video, and response lists to create an unmatched customer experience
Display your brand
Earn recognition and create trust in your brand by building a WhatsApp business profile to share with the world
Automate and scale
In just seconds you can set up automated messages, send to customers in real time, and start getting quick replies
billion users globally
of mobiles in Brazil are reachable with WhatsApp
countries you can send to
A powerful solution for any industry
No matter what your business, it’s time you start using WhatsApp. Improve loyalty, increase engagement, and build better customer relationships - the possibilities are endless!
Retail and e-commerce
Payment updates, account updates, customer support, FAQ
Commercial information, quotation updates, shipping updates, payment confirmation
Recruitment and HR
Appointment reminders, employee surveys, internal communications
Scheduling appointments and exams with document sharing
Intuitive environment makes it possible to send campaigns quickly and effectively. Reports allow us to segment and filter data according to our need.Suellen Rodrigues, CRM Analyst Livelo
Our quick-and-easy onboarding process for WhatsApp Business API
Share your company information with Sinch to start the approval process with Facebook
We’ll help you with all the necessary checks
Creation of customer profile on the portal
We’ll create your account and visual profile on the Sinch portal, so that you have access to the integration credentials
With your credentials in hand and everything approved. Now just get started!
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